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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Willis

April 5, 2024

5  out of  5 rating by Valerie Willis
"Danny has been my agent for 20+ years since I moved to NC from GA. His services feel like 24/7 customer attention when I have questions on my business policy. A few years ago I added State Farm insurance for my residential and auto coverage because my other insurance company had a substantial rate hike. Plus their service was not as dependable as Danny and his team's customer care attention. I will also add, Danny supports his local community. For example, he has been a donor to my non-profit girls golf program for almost 8yrs. This is why a give Danny Newton & his Team 5 stars!!!!"
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S.C. Trivedi

March 1, 2024

1  out of  5 rating by S.C. Trivedi
"I do not know what happen to this office. I have been with them for many years both home and auto. I inquired today what options there are for my insurance since nothing has changed with my property and cars and my payment has gone up 45% in five years. I was told "prices have gone up, you want to change, I completely understand". If that is how you want to treat people that have been with you for 15 years, it is terrible. "like a good neighbor," yeah right."
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Tyna Holden

February 20, 2024

1  out of  5 rating by Tyna Holden
"Went to the mailbox to find that Danny Newton insurance company had canceled my car insurance. I’ve been with State Farm for over 35 years and with Danny Newton for 20 years. They canceled my insurance because I had my car towed 3 times last year. Not to mention they canceled my home owners insurance for filling a claim, and I still remained a faithful customer. It’s ok to pay a company for 20 years but soon as you file a claim they cancel you! I have a very big following on social media and everyone will know how DANNY NEWTON TREATS HIS CUSTOMERS."
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Diana Dasalla

February 14, 2024

5  out of  5 rating by Diana Dasalla
"I love this State Farm group. They are nothing short of amazing each time I contact them."
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Trisha Jones

February 14, 2024

5  out of  5 rating by Trisha Jones
"I contacted the office with a concern about my bill and was assisted by Cena. She was patient and kind listening to my concerns even though I was upset. She validated me, took time to understand the details of my issue, and advocated for another look at my insurance premium. I am very grateful that she was there to help and even followed up with me days later with details what was being done on my behalf."
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Karyn Cullis

January 15, 2024

5  out of  5 rating by Karyn Cullis
"We have been using Danny Newton for 20 years!! WOW, where did the time go. Danny and his staff are always professional, knowledgeable and super easy to work with. Tracey is the BEST, she worked so very hard for getting us the correct coverage requested by one of our customers. Literally Tracey stayed on top of it for weeks until the process was completed and the correct forms were sent to our customer. I highly recommend Danny Newton."
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January 5, 2024

5  out of  5 rating by NELI LETCHER
"Great office with genuine care for people"
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Ray Cornell

December 2, 2023

5  out of  5 rating by Ray Cornell
"One word, no two, Mrs.Seena. she went above and beyond yesterday, Nov. 30, 2023 she took a payment from me, that I was unable to get completed the night before, due to the computers being down at State Farm after hours. She not only accepted the payment, she added another car to my policy, that I requested. This woman’s customer service, was great, through the roof. Not only that she was very quick, to assist and complete my request, answer my questions. Thanks again, Seena, good job."
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Alli MacDonald

October 31, 2023

5  out of  5 rating by Alli MacDonald
"i have had my policy with them since january and they are always super accommodating and understanding if need be. they make me feel comfortable and i trust them, which makes all the difference!"
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Touch up Service

August 23, 2023

5  out of  5 rating by Touch up Service
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laCarlus Robinson

June 27, 2023

1  out of  5 rating by laCarlus Robinson
"Started a policy in Feb 2023 for a new car I bought. I needed to added a car to the policy in May 2023. I attempted to call to get a quote to add the car to my policy and never received any kind of quote. So I started shopping around to see what my options would be and got a quote from a different insurance company for a policy for my 2 cars. They quoted me $220 per month. I was paying $446 for the coverage on just 1 car with State Farm! So of course I took the new policy. If they had answered the phone I would have never even shopped around so they did save me money in that way. So I cancel the policy and fast forward a few weeks later I still get charged the $446 premium. Mistakes happen right? I call State Farm Customer Care to get a refund processed. They ensure me that the refund request was submitted. I wait a couple of days and realize that i never received any confirmation that the refund was being processed. So I call customer care back to follow up and of course they show no record of anything. They tell me that they will submit another refund request but that my local agent was responsible for handling the refund. So I attempt to call several times and customer care attempts to call as well. I send them email and leave voicemails for the request and so does customer care. This morning I finally am able to get in contact with someone at Danny Newton's office. She tells me that the cancellation was not processed until 6/22 that is why I got charged on 6/21 ( mighty convenient....). But still I am just wanting to get the refund for the extra premium payment. She tells it me it will be another 2-3weeks to get processed?! The policy was cancelled of 5/24. This payment should not have even occurred and now you are telling me that I have to wait to the middle of July to get my money back! To make the situation even worse as I have been going through this process I realized that they had created duplicate policies on the same car and were charging me an $113 month for that policy! All In all this place have over charged me by almost $900 and their excuse is to blame State Farm Customer Care. You are an State Farm Agency! If I am never able to get in contact with you how else am I supposed to get the help I need. The communication for this place is terrible! There lack of customer service is frustrating and lack of appreciation for your business is obvious. State Farm Customer Care were very apologetic but if you want good service I would definitely suggest find a different agent to use"
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Tina Rodriguez

June 19, 2023

5  out of  5 rating by Tina Rodriguez
"I would like to express my EXTREME Gratitude for the customer service I received from Liam at Danny Newton State Farm Insurance office. I was in tears prior to speaking with him as a result of another auto insurance company that was not willing to work with me under despair and unforeseen circumstances. Liam was empathetic, offered great service and was very thorough. I appreciate you Liam!!!!"
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Joseph Oh

June 17, 2023

5  out of  5 rating by Joseph Oh
"Danny has been very helpful! I got a letter from my mortgage company about a potential lapse in coverage for a certain period. I informed Danny about my situation and he took care of it all without any additional steps from me."
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May 1, 2023

1  out of  5 rating by Oxford#86
"My experience With this agent is something I hope no one experience. The agency does not give All State a good rep. I moved into NC needing auto insurance. Was quoted a price. Granted it was lower than what competitors were charging. I was pleased with the payment. So, I paid what the agency’s representative quoted me. I was assured that it would be the same price for the entire six months. I paid the following month which was what I was quoted. Then when Aprils bill came around, it skyrocketed $50.00 more than what I was quoted. It took the underwriters a month for me to finally receive my cards. When I received the April’s bill. I called the agency. Representative could not give me a straight forward answer. So, called the 1-800 # and was explained that the policy was worth more that I was quoted. That’s not my fault. Scenario: how about the owner of this so called agency needed repairs done to (for example) his/her refrigerator. I got to the residence. Determined what was wrong. Didn’t have the part on hand. Stated that I’ll be back in an hour with part in hand and quoted the owner $150.00 including parts and labor. Now I’m done the job and I handed the owner a bill for $225.00. Now granted the diagnosis.of the problem with the refrigerator did not change much. All it was a faulty defrost mode switch. How do you think you would react? No person names were not used except for the insurance name. Short and Sweet Bad Business for an agent that represents a very well known insurance company!!!!!!!!!"
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Linda Carter

April 6, 2023

5  out of  5 rating by Linda Carter
"I was looking to switch insurance companies to meet my financial needs. I was connected with Liam a sales rep. He was so polite, professional and knowledgeable. I was pressed for time and he gave me a quote and then prepared my policy while I was on lunch break. I recommend contacting him for your insurance needs. Thanks Liam for everything!"
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Jimmy McCauley

October 31, 2022

5  out of  5 rating by Jimmy McCauley
"Very nice folks .. will bend over backwards to help ya"
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Michael Cowdin

September 12, 2022

2  out of  5 rating by Michael Cowdin
"I have been a client of the Newton agency for several years with no claims etc. I have 2 homes and 2 vehicles insured with them. I received a quote from another company that is substantially less money. When I called the Newton agency to discuss this I was told the lower price was a discount for a new policy. I checked with the agent from the other company, she said no, that is not how they do the quote. This was done in other states several years ago, but not in NC. I called back to Newton and Rebecca only said that I would lose my multi policy discount. She never looked for any other credits or discounts to see if there was a way to save my business. She had a very " oh well " attitude. I guess they have too many clients."
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Scott G

August 16, 2021

5  out of  5 rating by Scott G
"Danny's office is always very helpful."
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Derrick Hunter

June 23, 2021

5  out of  5 rating by Derrick Hunter
"Great insurance quote."
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Donielle Johnson

March 2, 2021

4  out of  5 rating by Donielle Johnson
"Very helpful people."
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Sibyl Caldwell

February 2, 2021

5  out of  5 rating by Sibyl Caldwell
"I have never had an issue. Prompt and courteous service, for several years now. They have called with payment due reminders and when needed explain things in detail. Kim is most friendly when she answers the phone."
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Ryan McElreath

December 1, 2020

5  out of  5 rating by Ryan McElreath
"Danny's been my business insurance agent for 6+ years with my current business and several years for the previous business i managed (the 4 years prior). His team has always been quick, attentive, knowledgeable and professional in my entire experience. If (any) one of his folks doesn't know an answer to my question they are sure to have the appropriate person or information available to me ASAP. Further, i have found when friends/customers/competitors offer to save me money on insurance, they never can get me a better rate for the coverage we carry. Really, i can't say enough about them."
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Nicole Guzman

October 26, 2020

5  out of  5 rating by Nicole Guzman
"I have been with State Farm at this location for at least 10 years, I love this staff, Courtney, Miles, past, present staff have all been great! Miles has taught me so much about life insurance policies, I am so grateful, everyone very nice, accommodating and knowledgeable. I have moved all over NC but I will not change my State Farm!"
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Debra Seward

October 6, 2020

5  out of  5 rating by Debra Seward
"Danny Newton State Farm is Top Notch! Courtney W. is the Best! I find her to be Responsive, Professional, Prompt and always Courteous! She goes Above and Beyond to Get the Job Done and I feel truly lucky to have her service my account. Thank you Courtney!"
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Terra Bargeman

September 15, 2020

5  out of  5 rating by Terra Bargeman
"We were recently married and needed to consolidate and update our policies. Danny Newton’s staff assisted us with quickly and accurately. They were friendly and eager to help us in any way. We are so glad we made the decision to allow this agent to service us!"