State Farm® Insurance Agent Danny Newton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fearna Tyndall
October 4, 2024
"I've been with Danny Newton for 25 years and highly recommend him for any insurance needs. Danny and his team provide incomparable customer service, always on time and with a smile. I have filed a homeowners and an auto claim and both times I was helped through the process from start to finish. Danny is a hometown guy and treats his customers like family. Much appreciated!"
"Thank you so much for your kind words and for being a loyal customer for 25 years! It's wonderful to hear that you had positive experiences with both your homeowners and auto claims. Treating customers like family is what we strive for every day, and your appreciation means the world to us!"
Brittany Tanner
October 1, 2024
"Ken was very helpful with helping me understand my bill and trying to get me discounts. I really appreciate how easy and smooth the conversation went"
"Thank you so much for sharing your experience! It's fantastic to hear that Ken was able to assist you with your bill and find you some discounts. We're glad the conversation was smooth and easy for you. Your feedback means a lot to us!"
Jayson Yanez
August 28, 2024
"Danny has been my insurance agent for some time now. His team members are always professional, punctual, and well-informed. Cena is a highly personable individual who possesses an excellent work ethic and is a delightful person to work with. She consistently provides exceptional customer service support in all areas of need. I would strongly recommend this office to anyone looking for assistance or advice. 1,0000.00/10"
"Jayson, thank you for the kind words for our team. We loved being able to work with you and wish you all the best in your new adventure out on the West coast!"
Katrina Carter
August 19, 2024
"I’ve have been with State Farm since I moved here in 2015. When I say the team have been awesome with assisting me and very patience with me over the years. I’m sure Demi and Tracey gets tired of me lol I highly recommend this office!"
"Thank you so much for your kind words, Katrina! It's wonderful to hear that Demi and Tracey have been able to assist you so well over the years. Your recommendation means a lot to us, and we're delighted to have you as part of our State Farm family since 2015!"
Cristian Arredondo
July 23, 2024
"Since I was a teenager. I have chosen you! Thank you! For always answering my calls and finding a solution to all my insurance problem. Best insurance I ever had ☺️"
"Thank you for your loyalty over the years! It's wonderful to hear that we've been able to consistently meet your needs and provide solutions for your insurance concerns. Your satisfaction means a lot to us!"
Valerie Willis
April 5, 2024
"Danny has been my agent for 20+ years since I moved to NC from GA. His services feel like 24/7 customer attention when I have questions on my business policy. A few years ago I added State Farm insurance for my residential and auto coverage because my other insurance company had a substantial rate hike. Plus their service was not as dependable as Danny and his team's customer care attention. I will also add, Danny supports his local community. For example, he has been a donor to my non-profit girls golf program for almost 8yrs. This is why a give Danny Newton & his Team 5 stars!!!!"
"Valerie, thank you so much for your fabulous 5-star review! We truly appreciate your loyalty and trust in our services over the past 20+ years. Providing exceptional customer care and dependable service is our top priority, and we're thrilled to hear that we've met your expectations. Supporting our local community, including your non-profit girls golf program, is something we're passionate about. Thank you for recognizing our efforts, and we look forward to continuing to serve you for many more years to come!"
S.C. Trivedi
March 1, 2024
"I do not know what happen to this office. I have been with them for many years both home and auto. I inquired today what options there are for my insurance since nothing has changed with my property and cars and my payment has gone up 45% in five years. I was told "prices have gone up, you want to change, I completely understand". If that is how you want to treat people that have been with you for 15 years, it is terrible. "like a good neighbor," yeah right."
"Sheetal, I am sorry that you feel that we didn't try to help you in this instance. We do want to help and tried to discuss a discount solution that is available to you. I will call you personally to discuss this and to see if there are any other ways to help with your recent increases. I know that the cost of everything has gone up a lot over the past couple of years and now insurance is going up as well. This is hard on everyone's budgets and I want to see if there is a way we can help you."
Tyna Holden
February 20, 2024
"Went to the mailbox to find that Danny Newton insurance company had canceled my car insurance. I’ve been with State Farm for over 35 years and with Danny Newton for 20 years. They canceled my insurance because I had my car towed 3 times last year. Not to mention they canceled my home owners insurance for filling a claim, and I still remained a faithful customer. It’s ok to pay a company for 20 years but soon as you file a claim they cancel you! I have a very big following on social media and everyone will know how DANNY NEWTON TREATS HIS CUSTOMERS."
"Tyna, I am so sorry that you are upset. State Farm is not cancelling your car insurance policy. Please give me a call so that we can talk about what is occurring. "
Diana Dasalla
February 14, 2024
"I love this State Farm group. They are nothing short of amazing each time I contact them."
"Diana, thank you so much! It helps having such wonderful customers, they make our jobs amazing!"
Trisha Jones
February 14, 2024
"I contacted the office with a concern about my bill and was assisted by Cena. She was patient and kind listening to my concerns even though I was upset. She validated me, took time to understand the details of my issue, and advocated for another look at my insurance premium. I am very grateful that she was there to help and even followed up with me days later with details what was being done on my behalf."
"Thank you for sharing your experience! It’s wonderful to hear that Cena provided excellent customer service when you reached out about your bill. Her patience, kindness, and willingness to listen even when you were upset are commendable. It’s essential to feel validated and understood during such interactions. We truly appreciate your trust in our services."
Karyn Cullis
January 15, 2024
"We have been using Danny Newton for 20 years!! WOW, where did the time go. Danny and his staff are always professional, knowledgeable and super easy to work with. Tracey is the BEST, she worked so very hard for getting us the correct coverage requested by one of our customers. Literally Tracey stayed on top of it for weeks until the process was completed and the correct forms were sent to our customer. I highly recommend Danny Newton."
"Karyn, we have loved every minute of our time together:) Thank you so much for taking the time to let us know what a great job Tracey does. We are here to serve and do hope that we get to for at least another 20 years!"
NELI LETCHER
January 5, 2024
"Great office with genuine care for people"
""Thank you for your kind words! We're delighted to hear that you've experienced genuine care at our office. We're here for you and appreciate your positive feedback!""
Ray Cornell
December 2, 2023
"One word, no two, Mrs.Seena. she went above and beyond yesterday, Nov. 30, 2023 she took a payment from me, that I was unable to get completed the night before, due to the computers being down at State Farm after hours. She not only accepted the payment, she added another car to my policy, that I requested. This woman’s customer service, was great, through the roof. Not only that she was very quick, to assist and complete my request, answer my questions. Thanks again, Seena, good job."
"Ray, thank you for letting everyone know how great Cena is at helping people! We appreciate you and are always here to help in any way you need."
Alli MacDonald
October 31, 2023
"i have had my policy with them since january and they are always super accommodating and understanding if need be. they make me feel comfortable and i trust them, which makes all the difference!"
"Allison, thank you so much for sharing your experience with us! We're delighted to hear that you've been happy with our services since January and that you find us accommodating and understanding. Building trust and making our customers feel comfortable is one of our top priorities, so your feedback means a lot to us. We appreciate your trust in us and look forward to continuing to serve you. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us as your insurance provider!"
Touch up Service
August 23, 2023
"NA"
"John, thank you so much for updating your review of our team. We strive to provide the best service possible and your recognition is greatly appreciated. Please let us know, through the new email ;) , if there is anything else we can do to help."
laCarlus Robinson
June 27, 2023
"Started a policy in Feb 2023 for a new car I bought. I needed to added a car to the policy in May 2023. I attempted to call to get a quote to add the car to my policy and never received any kind of quote. So I started shopping around to see what my options would be and got a quote from a different insurance company for a policy for my 2 cars. They quoted me $220 per month. I was paying $446 for the coverage on just 1 car with State Farm! So of course I took the new policy. If they had answered the phone I would have never even shopped around so they did save me money in that way. So I cancel the policy and fast forward a few weeks later I still get charged the $446 premium. Mistakes happen right? I call State Farm Customer Care to get a refund processed. They ensure me that the refund request was submitted. I wait a couple of days and realize that i never received any confirmation that the refund was being processed. So I call customer care back to follow up and of course they show no record of anything. They tell me that they will submit another refund request but that my local agent was responsible for handling the refund. So I attempt to call several times and customer care attempts to call as well. I send them email and leave voicemails for the request and so does customer care. This morning I finally am able to get in contact with someone at Danny Newton's office. She tells me that the cancellation was not processed until 6/22 that is why I got charged on 6/21 ( mighty convenient....). But still I am just wanting to get the refund for the extra premium payment. She tells it me it will be another 2-3weeks to get processed?! The policy was cancelled of 5/24. This payment should not have even occurred and now you are telling me that I have to wait to the middle of July to get my money back! To make the situation even worse as I have been going through this process I realized that they had created duplicate policies on the same car and were charging me an $113 month for that policy! All In all this place have over charged me by almost $900 and their excuse is to blame State Farm Customer Care. You are an State Farm Agency! If I am never able to get in contact with you how else am I supposed to get the help I need. The communication for this place is terrible! There lack of customer service is frustrating and lack of appreciation for your business is obvious. State Farm Customer Care were very apologetic but if you want good service I would definitely suggest find a different agent to use"
"LaCarlus, I'm sorry that you had a difficult time. After reviewing your case I note that it appears that the issues started because you submitted two online applications to State Farm and we were trying to get that corrected. The cancellation was processed as quickly as you submitted the needed form back to us but, it was too late to stop the June payment from going through. We are working with the Company to get your refund issued as quickly as possible. I appreciate your patience as we get this done for you."
Tina Rodriguez
June 19, 2023
"I would like to express my EXTREME Gratitude for the customer service I received from Liam at Danny Newton State Farm Insurance office. I was in tears prior to speaking with him as a result of another auto insurance company that was not willing to work with me under despair and unforeseen circumstances. Liam was empathetic, offered great service and was very thorough. I appreciate you Liam!!!!"
"Tina, thank you so much for taking the time to recognize Liam. He really cares about the people he helps and will be touched to know you are doing well. Please know we are always here to help."
Joseph Oh
June 17, 2023
"Danny has been very helpful! I got a letter from my mortgage company about a potential lapse in coverage for a certain period. I informed Danny about my situation and he took care of it all without any additional steps from me."
"Joseph, I'm so glad to hear that everything is good with your mortgage company. We are always here for you so, please let us know if we can help in any way. Take care."
Oxford#86
May 1, 2023
"My experience With this agent is something I hope no one experience. The agency does not give All State a good rep. I moved into NC needing auto insurance. Was quoted a price. Granted it was lower than what competitors were charging. I was pleased with the payment. So, I paid what the agency’s representative quoted me. I was assured that it would be the same price for the entire six months. I paid the following month which was what I was quoted. Then when Aprils bill came around, it skyrocketed $50.00 more than what I was quoted. It took the underwriters a month for me to finally receive my cards. When I received the April’s bill. I called the agency. Representative could not give me a straight forward answer. So, called the 1-800 # and was explained that the policy was worth more that I was quoted. That’s not my fault. Scenario: how about the owner of this so called agency needed repairs done to (for example) his/her refrigerator. I got to the residence. Determined what was wrong. Didn’t have the part on hand. Stated that I’ll be back in an hour with part in hand and quoted the owner $150.00 including parts and labor. Now I’m done the job and I handed the owner a bill for $225.00. Now granted the diagnosis.of the problem with the refrigerator did not change much. All it was a faulty defrost mode switch. How do you think you would react? No person names were not used except for the insurance name. Short and Sweet Bad Business for an agent that represents a very well known insurance company!!!!!!!!!"
"I believe that you may have us confused with another office. We represent State Farm and not Allstate. I do apologize however with the negative experience it seems that you had with them. We wish you the best in your insurance search."
Linda Carter
April 6, 2023
"I was looking to switch insurance companies to meet my financial needs. I was connected with Liam a sales rep. He was so polite, professional and knowledgeable. I was pressed for time and he gave me a quote and then prepared my policy while I was on lunch break. I recommend contacting him for your insurance needs. Thanks Liam for everything!"
"Linda, thank you so much for taking the time to give Liam a shout out! We think he's pretty special too. We are here for you so let us know if there's anything more we can do for you."
Jimmy McCauley
October 31, 2022
"Very nice folks .. will bend over backwards to help ya"
"Jimmy, thank you so much for sharing your kind words. We are always here to help you in any way we can. Just like you do in your job, right:)"
Michael Cowdin
September 12, 2022
"I have been a client of the Newton agency for several years with no claims etc. I have 2 homes and 2 vehicles insured with them. I received a quote from another company that is substantially less money. When I called the Newton agency to discuss this I was told the lower price was a discount for a new policy. I checked with the agent from the other company, she said no, that is not how they do the quote. This was done in other states several years ago, but not in NC. I called back to Newton and Rebecca only said that I would lose my multi policy discount. She never looked for any other credits or discounts to see if there was a way to save my business. She had a very " oh well " attitude. I guess they have too many clients."
"Michael, I am so sorry that you felt unappreciated. I can personally say that you are very appreciated and I am available to personally see if there are any additional discounts available to save you money. Would it be okay for me to reach out to you?"
Scott G
August 16, 2021
"Danny's office is always very helpful."
"Scott, thank you very much for taking the time to let us know your feelings. We strive to help all of our customers with all of their needs. It's a pleasure to help you with yours. Please let us know anything else we can do for you. Take care."
Derrick Hunter
June 23, 2021
"Great insurance quote."
"Derrick, thank you so much for your kind words. We are here to help in all ways. Take care!"
Donielle Johnson
March 2, 2021
"Very helpful people."
"Donielle, thank you so much for leaving a review. Please let us know what we can do to make your next experience a 5 star one :)"